This agreement applies between you, the user of this site and services, and NTEKNO, Inc., the owner and operator of the website, learning platform, and SecureStack™ training programs (collectively, the “Services”).
By accessing or using the Services, you agree to be legally bound by these Terms and Conditions. If you do not agree, you must not access or use the Services.
Where you purchase or enroll in a program, your order constitutes an offer to receive the Services, and a binding agreement is formed when we provide access to the program, deliver materials, or confirm your enrollment.
In this Agreement the following terms shall have the following meanings:
"Account": means the personal information, login credentials, and associated details used by users to access training content, services, and the learning platform;
"Content": means any text, graphics, images, audio, video, software, training materials, data compilations, and any other form of information provided as part of the Services;
"Services": means the SecureStack™ training programs, learning platform access, and any related digital or instructor-led services provided by NTEKNO, Inc.;
"Payment Information": means information required to process payments for Services. Payment processing is handled by third-party providers, and NTEKNO, Inc. does not store full payment card details;
"System": means the technical and operational infrastructure supporting access to the website and learning platform;
"User" / "Users": means any individual who accesses the Services and is not employed by NTEKNO, Inc. acting in the course of their employment;
"Website": means https://www.ntekno.com and https://learn.ntekno.com, including any associated subdomains unless expressly excluded by separate terms;
"We/Us/Our": means NTEKNO, Inc., located at 550 Reserve Street, Suite 190, Southlake, Texas 76092, United States of America.
Persons under the age of 18 may use this site and Services only with the involvement and supervision of a parent or legal guardian. Any account registration or payment for Services must be made by or with the authorization of a parent or legal guardian.
These Terms and Conditions apply to both individual users and organizations, including customers accessing or purchasing Services in the course of business.
4.1 All content, materials, methodologies, training programs, and courseware made available through the Services, including but not limited to text, graphics, logos, images, audio, video, software, data compilations, and underlying code, are the property of NTEKNO, Inc. or its licensors and are protected by applicable intellectual property laws.
4.2 You may not reproduce, copy, distribute, store, record, screen capture, resell, license, modify, reverse engineer, or otherwise use any part of the Services or Content without prior written consent from NTEKNO, Inc. Unauthorized use may result in immediate termination of access and may lead to legal action.
5.1 All intellectual property rights in the Services, including SecureStack™ training programs, course materials, methodologies, and related content, are owned by NTEKNO, Inc. or its licensors.
5.2 Where third-party content or tools are referenced within the Services (including software platforms, cloud services, or external materials), such content remains the property of its respective owners and is used for educational or integration purposes only. You may not reproduce, copy, distribute, or otherwise use such content except as permitted by the respective rights holders.
Limited use of materials from the Services may be permitted where allowed by applicable law (such as fair use or similar exceptions). Any such use must not conflict with the rights of NTEKNO, Inc. and must not involve unauthorized reproduction, distribution, or commercial use of the Services or Content.
This site and Services may contain links to third-party websites or services. Unless expressly stated, these sites are not under the control of NTEKNO, Inc., and we are not responsible for their content, availability, or practices.
We disclaim all liability for any loss or damage that may arise from your use of such third-party sites. The inclusion of any link does not imply endorsement or approval of the third-party site or its operators.
You may link to our website provided that the link is fair, lawful, and does not damage our reputation or take advantage of it. You must not establish a link in a way that suggests any form of association, approval, or endorsement where none exists.
We reserve the right to request the removal of any link to our site at our discretion.
For questions regarding linking or use of our content, please contact us at connect@ntekno.com.
9.1 When using our site, Services, or learning platform, you must comply with the following rules. Failure to comply may result in suspension or termination of your account and access to the Services.
9.1.1 You must not use obscene, offensive, or inappropriate language;
9.1.2 You must not submit or share content that is unlawful, abusive, threatening, harassing, defamatory, discriminatory, or otherwise objectionable;
9.1.3 You must not submit or share content that promotes or incites violence or illegal activity;
9.1.4 You should submit communications in English where possible, as we may not be able to respond to enquiries in other languages;
9.1.5 You must not misrepresent your identity or provide false or misleading information;
9.1.6 You must not impersonate any person or entity, including representatives of NTEKNO, Inc.;
9.1.7 You must not use the Services for unauthorized communications, including spam, bulk messaging, or unsolicited outreach.
9.1.8 You must not attempt to gain unauthorized access to the Services, interfere with system operations, disrupt platform functionality, or misuse the Services in any way that could harm the site, users, or infrastructure.
9.2 You acknowledge that NTEKNO, Inc. may monitor communications made through the Services where reasonably necessary for security, operational, or support purposes.
9.3 You acknowledge that we may retain records of communications submitted through the Services for operational, security, and support purposes, in accordance with our Privacy Policy.
9.4 Where you submit content or communications through the Services, you grant NTEKNO, Inc. a limited right to use, store, and process such content for the purpose of operating, maintaining, and improving the Services. We reserve the right to remove or moderate content that violates these Terms.
10.1 To access certain features of the Services, including training programs and account-based functionality, you may be required to create an account and provide personal information. Payment information may be required when purchasing Services and is processed through third-party providers.
By creating an account and using the Services, you represent and warrant that:
10.1.1 all information you provide is accurate, complete, and truthful;
10.1.2 you have the legal right or authorization to provide any payment information used to purchase Services; and
10.1.3 you will keep your account information accurate and up to date.
10.2 You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your account details with others. We are not liable for any loss or damage arising from your failure to safeguard your account information.
10.3 If you believe your account has been accessed without authorization, you must notify us immediately. We may suspend or secure your account to prevent further unauthorized use. You remain responsible for any activity that occurs under your account prior to such notification.
10.4 When selecting a username or account identifier, you must comply with the acceptable use provisions set out in these Terms. Failure to do so may result in suspension or termination of your account.
11.1 Either you or NTEKNO, Inc. may terminate your account. We reserve the right to suspend or terminate your account or access to the Services at any time, with or without notice, where reasonably necessary, including for violations of these Terms.
11.2 Upon termination, your access to the Services may be revoked immediately. Where Services have already been provided or access has been granted, no refund will be issued except where required by applicable law.
12.1 We make reasonable efforts to ensure that descriptions of Services are accurate. However, training programs, content, and delivery formats may be updated, modified, or enhanced from time to time. Such changes do not constitute a different Service.
12.2 Where applicable, you may select from available training programs, formats, or service options at the time of enrollment.
12.3 We do not guarantee continuous availability of the Services and may modify, suspend, or discontinue access where reasonably necessary, including for maintenance, updates, or operational reasons.
12.4 All pricing information is correct at the time it is displayed. We reserve the right to change pricing, modify service offerings, or withdraw promotions at any time.
12.5 Where a purchase has been completed, the price paid at the time of purchase will apply to that transaction.
13.1 When you purchase or enroll in a Service, your order constitutes an offer to receive the Services. A binding agreement is formed when we confirm your enrollment or provide access to the Services, whichever occurs first.
13.2 Access to digital training programs or materials may be provided immediately upon enrollment. Once access has been granted or materials have been made available, the Services are deemed delivered.
13.2.1 Confirmation of the Services ordered, including a description of the training program or service;
13.2.2 Pricing details for the Services, including any applicable taxes or fees;
13.2.3 Where applicable, relevant schedules, session dates, or access periods for the Services;
13.2.4 Account credentials or instructions required to access the Services or learning platform.
13.3 If we do not accept your order, any payment made in respect of that order will be refunded using the original payment method.
13.4 Payment for Services is required at the time of purchase unless otherwise specified. Payments are processed through third-party providers.
13.5 Access to digital training programs or materials may be provided immediately upon enrollment. Once access has been granted, the Services are deemed delivered.
13.6 All Services are provided with reasonable skill and care. However, training content may be updated, modified, or enhanced over time without affecting the overall nature of the Service.
13.7 Due to the nature of digital delivery, refunds are not provided once access to a Service has been granted, except where required by applicable law.
13.8 Support may be provided through available support channels. While we aim to respond in a timely manner, we do not guarantee specific response times.
We aim to provide high-quality training services and support. If you have questions regarding your order, you may contact us at connect@ntekno.com.
14.1 Where required by applicable law, including for consumers located in the European Union, you may have a statutory right to cancel certain purchases within a defined period.
14.2 However, for digital content and training services, by purchasing and accessing the Services, you expressly request immediate access and acknowledge that the Services are delivered upon access.
14.3 By accessing the Services, you acknowledge and agree that your right to cancel or withdraw from the contract may be lost once delivery has begun, to the extent permitted by applicable law.
14.4 Except where required by law, no refunds will be issued once access to the Services has been granted.
14.2 Where you request immediate access to the Services, you expressly acknowledge that delivery of the Services will begin immediately and that you may lose your statutory right to cancel once access has been granted, to the extent permitted by applicable law.
14.2.1 Where the Services consist of digital content or training programs delivered through immediate access, the Services are deemed fully performed upon access being granted.
14.2.2 Once access to the Services has been provided, no partial refunds or proportional charges apply, except where required by applicable law.
14.3 After access to the Services has been granted, cancellation is not permitted, except where required by applicable law or where specific written terms apply to a particular Service.
Use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. You can view the Privacy Policy at https://www.ntekno.com/privacy.
16.1 Any personal information we collect will be handled in accordance with our Privacy Policy and applicable data protection laws.
16.2 We may use your personal information to provide and manage the Services, process transactions, communicate with you, and improve our offerings, as described in our Privacy Policy.
16.2.1 provide and manage the Services;
16.2.2 process payments and transactions related to the Services; and
16.2.3 communicate with you about Services, updates, and relevant offerings. You may opt out of non-essential communications at any time.
16.3 We do not provide credit services. Where applicable, payments are processed by third-party providers in accordance with our Privacy Policy.
16.4 We do not sell your personal data. We may share personal information with trusted third-party service providers where necessary to operate our Services, in accordance with our Privacy Policy and applicable data protection laws.
17.1 We make no warranties or representations that the Services will meet your specific requirements, be uninterrupted, error-free, or compatible with all systems. We do not guarantee any specific results from the use of the Services.
17.2 The Services, including all training content and materials, are provided for educational purposes only and do not constitute legal, regulatory, or professional advice. You should not rely on the Services as a substitute for independent judgment or professional consultation.
17.3 Demonstrations within the Services may include outputs generated by artificial intelligence. Such outputs may be incomplete or inaccurate, and we make no warranties regarding their accuracy, completeness, or suitability.
17.4 While we take reasonable steps to maintain the security and integrity of the Services, you are responsible for your own systems, devices, and security practices when accessing the Services.
We may update or modify the Services or these Terms and Conditions from time to time to reflect changes in our practices, offerings, or legal requirements.
Any updates will be posted on this page, and where appropriate, we may provide additional notice. Continued use of the Services after such updates constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
19.1 The Services are provided on an “as is” and “as available” basis. While we use reasonable efforts to maintain availability and performance, we make no warranties that the Services will be uninterrupted, error-free, or free of defects.
19.2 We are not liable for any disruption or unavailability of the Services resulting from causes beyond our reasonable control, including but not limited to network failures, hosting provider issues, power outages, natural events, or other external factors.
20.1 To the fullest extent permitted by law, NTEKNO, Inc. shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, revenue, data, goodwill, business interruption, regulatory penalties, or security incidents arising from or related to the use of the Services.
20.2 NTEKNO, Inc.’s total aggregate liability for any claim arising out of or in connection with the Services shall not exceed the amount paid by you for the specific Service giving rise to the claim.
20.3 Nothing in these Terms excludes or limits liability where it cannot be excluded under applicable law, including liability for death or personal injury caused by negligence or for fraud.
20.4 If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be deemed severed, and the remaining provisions shall remain in full force and effect.
Failure by either party to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
In the event of any conflict between the current version of these Terms and any previous versions, the current version shall prevail unless expressly stated otherwise.
Nothing in these Terms shall confer any rights upon any third party. This agreement is between you and NTEKNO, Inc.
24.1 All notices or communications to us should be sent by email to connect@ntekno.com. We may contact you using the contact details associated with your account.
24.2 If you have opted to receive communications from us, we may send you information about our Services. You may opt out of non-essential communications at any time by using the unsubscribe link in our emails or contacting us directly.
These Terms and the relationship between you and NTEKNO, Inc. shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.
Any disputes arising out of or relating to these Terms or the Services shall be resolved in accordance with the dispute resolution provisions set out in these Terms.
